Overbooking, chaos

How do you know it's time for a change? 4 signs that your facility needs a PMS.

Running an accommodation facility is a challenge. Bookings are pouring in from all sorts of sources, guests have ever-increasing expectations and you have to keep your finger on the pulse - from the calendar to payments. If you feel like the day-to-day is starting to overwhelm you, maybe it's time for a change?

1. you have bookings on messenger, email and phone - and it starts to get chaotic.

One minute someone is posting on Facebook, the next the phone rings and there is already another enquiry waiting in the email inbox. Each booking in a different place - and before you know it, there are mistakes, oversubscriptions and... overbooking.

2. you repeat the same actions manually every day.

Sending booking confirmations, deposit reminders, pasting data into Excel, checking availability... All of this takes up valuable time that you could be spending developing your facility or serving guests.

3️. Keep your calendar in Excel or... a paper notebook.

You know that feeling when you have to go home because that's the only place you have access to your 'calendar'? Or maybe Excel crashed at the least opportune moment? Paper and files are a thing of the past. It's time to access your bookings from anywhere, 24/7 - even from your phone. Mobile-calendar is an app designed to do just that.

4️. Response time to queries is long.

The faster you respond to enquiries, the greater the chance that a guest will book with you rather than a competitor. Manually searching your calendar and matching dates lengthens the whole process. With a booking system, you have everything at your fingertips and up-to-date in real time - you can respond almost immediately.

It's time for a change - bet on a system that works with you!

Mobile-calendar is more than just a booking calendar. It's a fully-fledged PMS (Property Management System) that helps you take control of every aspect of managing your accommodation - from taking bookings (including online), through invoicing and synchronisation with OTAs (e.g. Booking.com, Airbnb), to performance analysis and reports.

With automatic confirmations, calendar synchronisation and simple document issuing, you gain time, peace of mind and full control of your facility - from anywhere, including your phone.

If you have noticed even one of the above signs in yourself, it is a sign that it is worth taking a step forward. Find out how mobile-calendar can lighten the load on your day and give you more time for what really matters - happy guests and growing your business.

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Overbooking - the silent killer of the reputation of accommodation facilities. How can you protect yourself from it?

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