Monitoring and responding to hotel guest feedback online.
In the age of digitalisation and the growing role of opinion portals, online reputation management has become one of the key elements of effective...
Training for staff at the accommodation facility.
In the hotel and tourism industry, the quality of customer service plays a key role in building a positive image for an accommodation facility....
Overbooking - the silent killer of the reputation of accommodation facilities. How can you protect yourself from it?
Do you run an accommodation facility? Then you know perfectly well how crucial it is to get your booking calendar under control. Every double...
5 tips on how to effectively manage a guesthouse.
Managing an accommodation facility is not only about day-to-day decision-making, but also about attention to detail that builds guest satisfaction and...
Why do accommodation establishments need a notification system?
There are many challenges in managing an accommodation facility - from bookings to payments and organising stays. In today's day and age,...
No more manual invoicing! A solution for hoteliers.
Many accommodation owners struggle with the problem of invoicing. Using external software is not only an additional...
How do I send booking confirmations quickly and error-free?
Sending booking confirmations, stay reminders or additional information to guests is an integral part of running a facility....