Monitoring and responding to hotel guest feedback online.
In the age of digitalisation and the growing role of opinion portals, online reputation management has become one of the key elements of effective...
Training for staff at the accommodation facility.
In the hotel and tourism industry, the quality of customer service plays a key role in building a positive image for an accommodation facility....
How do you know it's time for a change? 4 signs that your facility needs a PMS.
Running an accommodation facility is a challenge. Bookings are pouring in from a variety of sources, guests have ever-increasing expectations, and you need to keep...
Overbooking - the silent killer of the reputation of accommodation facilities. How can you protect yourself from it?
Do you run an accommodation facility? Then you know perfectly well how crucial it is to get your booking calendar under control. Every double...
5 tips on how to effectively manage a guesthouse.
Managing an accommodation facility is not only about day-to-day decision-making, but also about attention to detail that builds guest satisfaction and...
How do I manage bookings when I am away from the accommodation facility?
Many accommodation owners struggle with a problem that may seem trivial, but is in fact a source of great stress....
Why do accommodation establishments need a notification system?
There are many challenges in managing an accommodation facility - from bookings to payments and organising stays. In today's day and age,...
How do statistics help to increase hotel profitability?
Modern accommodation management requires access to up-to-date data and analysis. Without the right statistics, hotel owners and...
No more manual invoicing! A solution for hoteliers.
Many accommodation owners struggle with the problem of invoicing. Using external software is not only an additional...
How do I send booking confirmations quickly and error-free?
Sending booking confirmations, stay reminders or additional information to guests is an integral part of running a facility....