Monitoring and responding to hotel guest feedback online.
In the age of digitalisation and the growing role of opinion portals, online reputation management has become one of the key elements of effective...
Training for staff at the accommodation facility.
In the hotel and tourism industry, the quality of customer service plays a key role in building a positive image for an accommodation facility....
How do you know it's time for a change? 4 signs that your facility needs a PMS.
Running an accommodation facility is a challenge. Bookings are pouring in from a variety of sources, guests have ever-increasing expectations, and you need to keep...
How do I manage bookings when I am away from the accommodation facility?
Many accommodation owners struggle with a problem that may seem trivial, but is in fact a source of great stress....
Why do accommodation establishments need a notification system?
There are many challenges in managing an accommodation facility - from bookings to payments and organising stays. In today's day and age,...
How do statistics help to increase hotel profitability?
Modern accommodation management requires access to up-to-date data and analysis. Without the right statistics, hotel owners and...
How do I send booking confirmations quickly and error-free?
Sending booking confirmations, stay reminders or additional information to guests is an integral part of running a facility....
Why use an online booking system?
If we rely solely on telephone and email contact, we accept the risk of losing the customer. Nowadays, visitors expect...
Booking automation - PMS integration with Channel Manager
In the fast-paced hospitality industry, efficient booking management and synchronisation with a variety of platforms...