Monitoring and responding to hotel guest feedback online.
In the age of digitalisation and the growing role of opinion portals, online reputation management has become one of the key elements of effective...
Training for staff at the accommodation facility.
In the hotel and tourism industry, the quality of customer service plays a key role in building a positive image for an accommodation facility....
How do you know it's time for a change? 4 signs that your facility needs a PMS.
Running an accommodation facility is a challenge. Bookings are pouring in from a variety of sources, guests have ever-increasing expectations, and you need to keep...
Overbooking - the silent killer of the reputation of accommodation facilities. How can you protect yourself from it?
Do you run an accommodation facility? Then you know perfectly well how crucial it is to get your booking calendar under control. Every double...
Booking automation - PMS integration with Channel Manager
In the fast-paced hospitality industry, efficient booking management and synchronisation with a variety of platforms...