In the fast-paced hospitality industry, effective booking management and synchronisation with a variety of booking platforms is key to success. Many accommodation managers face the challenge of coordinating bookings from different sources, which can be time-consuming and error-prone. The solution to these problems is to integrate the Property Management System (PMS) with Channel Manager to automate and streamline day-to-day operations.
What is PMS and Channel Manager?
PMS is an accommodation management system that centralises information on bookings, room availability and guest data. It enables efficient management of hotel operations, such as guest check-in and check-out, room allocation and invoicing. Channel Manager, on the other hand, is a tool that synchronises room availability and room rates across different online booking platforms (OTAs), such as Booking.com, Airbnb or Expedia. As a result, any change made in PMS is automatically updated across all sales channels, minimising the risk of overbooking and saving staff time.
Benefits of integrating PMS with Channel Manager
- Process automation: The integration of the two systems eliminates the need for manual data entry on different platforms, reducing errors and speeding up the handling of bookings.
- Real-time update: Changes in availability or prices are immediately reflected on all connected channels, ensuring consistency of information for visitors.
- Increasing the number of bookings: With a presence on multiple platforms and up-to-date information, the facility has the opportunity to reach a wider range of potential guests, resulting in higher occupancy rates.
- Improved data analysis: Centralising information in a single system makes it easier to monitor sales performance, analyse trends and make informed business decisions.
Example of an effective solution: mobile-calendar
One tool that offers integrated PMS and Channel Manager functions is the mobile-calendar. The system allows full control over bookings and synchronisation with popular OTA platforms such as Booking.com and Airbnb. This enables venue managers to save time, avoid errors and increase bookings with an intuitive and comprehensive solution.
By implementing modern tools such as mobile-calendar, the management of an accommodation facility can be optimised, resulting in guest satisfaction and increased revenue. It is therefore worth considering integrating PMS with Channel Manager to meet the growing demands of the market and ensure the highest quality of service.
