How to check if your property is really making money?
The full calendar looks good. Bookings are coming in, rooms are occupied, the phone is ringing, guests are arriving. At first glance, everything...
Why are guests not completing bookings on your website?
A visitor enters a venue's website. They check photos, read the description, choose a date, compare prices... and disappear. They don't call. They don't write. They don't finish...
3 types of accommodation owners – which one are you?
Every accommodation owner has their own way of working. Some remember most things off the top of their head. Others keep a calendar in Excel, take notes...
How to set accommodation prices without chaos?
The cost of accommodation is rarely a single number. A different rate may apply during the season, and another outside the season. A weekend might cost more than…
Does answering phone calls still make sense for an accommodation provider?
Just a few years ago, the telephone was the primary source for booking hotels, apartments, and guesthouses. Guests would call, ask about availability…
What does a front desk workday look like with PMS vs. without PMS?
The work of a reception in a lodging facility often looks calm only from the outside. A guest asks about an available date. Someone else wants to change their date...
Checklist: how to prepare a holiday let for the summer season in 7 days?
The summer season can begin sooner than you think. First, a few enquiries, then the weekends start filling up, and suddenly...
How much does a lack of online payments at an accommodation really cost?
The guest chooses a date, confirms their stay and says: "I will make the bank transfer this evening". The room is blocked in the calendar, the date disappears from availability,...
How to increase the number of bookings? 5 reasons why you should list your property on Booking.com
If you run a hotel, guesthouse, apartments, or holiday cottages for rent, an online presence is essential for effective accommodation sales today.
Does Excel still suffice for managing a hospitality property?
Excel remains one of the most widely used tools in small accommodation businesses. To start with, it appears sufficient – it is...