Blog for the accommodation industry - tips, trends and modern technologies

Learn the best practices of lodging management, news from the world of hospitality and effective technology solutions for owners of apartments, hotels and bed and breakfasts.

on2025-08-27

How do you effectively ask visitors to give feedback?

Guest reviews are one of the most important factors in booking decisions today. Most travellers, before choosing an accommodation...

on2025-08-05

What to look out for when hiring a receptionist?

Employing a receptionist at a hotel or guesthouse is a big step - you are putting another person in charge of guest contact, handling bookings and often...

on2025-07-31

How to reduce hotel room cleaning time without sacrificing quality?

Because every minute matters. Especially in high season, when occupancy reaches 100% and the time between one guest checking out and the next...

on2025-07-22

What to do in the event of a PMS failure?

In the hospitality industry, guests expect seamless service, fast check-in, instant information on room availability or confirmation of...

on2025-07-17

5 things that annoy hotel guests.

(Based on analysis of Google and Booking.com reviews) The guest leaves, smiles when saying goodbye, says "it was great"... and then leaves a rating....