Blog for the accommodation industry - tips, trends and modern technologies

Learn the best practices of lodging management, news from the world of hospitality and effective technology solutions for owners of apartments, hotels and bed and breakfasts.

on2026-06-05

Does answering phone calls still make sense for an accommodation provider?

Just a few years ago, the telephone was the primary source for booking hotels, apartments, and guesthouses. Guests would call, ask about availability…

on2026-06-02

What does a front desk workday look like with PMS vs. without PMS?

The work of a reception in a lodging facility often looks calm only from the outside. A guest asks about an available date. Someone else wants to change their date...

on2026-05-29

5 moments in guest service where you lose bookings

A guest rarely disappears without a reason. Most often, they first check availability, ask a question, compare several properties, wait for a response, try...

on2026-05-28

Checklist: how to prepare a holiday let for the summer season in 7 days?

The summer season can begin sooner than you think. First, a few enquiries, then the weekends start filling up, and suddenly...

on2026-05-22

How much does a lack of online payments at an accommodation really cost?

The guest chooses a date, confirms their stay and says: "I will make the bank transfer this evening". The room is blocked in the calendar, the date disappears from availability,...