Too many responsibilities, too little time? Solutions for accommodation owners
There are days when everything happens at once. Guests arrive early. Someone wants to extend their stay. The room isn’t ready yet…
How to check if your property is really making money?
The full calendar looks good. Bookings are coming in, rooms are occupied, the phone is ringing, guests are arriving. At first glance, everything...
A team that "isn't on the same page" – is that always a people problem?
The property owner says: "My team is a bit clueless." Someone forgot to pass on the information about the late arrival. Someone didn't check that the room had…
What to do when a guest stops responding before arrival?
The guest has booked a stay. Everything looks good: the dates are chosen, the room is blocked, and the details are saved. You send a message asking about…
How to set accommodation prices without chaos?
The cost of accommodation is rarely a single number. A different rate may apply during the season, and another outside the season. A weekend might cost more than…
5 moments in guest service where you lose bookings
A guest rarely disappears without a reason. Most often, they first check availability, ask a question, compare several properties, wait for a response, try...
Checklist: how to prepare a holiday let for the summer season in 7 days?
The summer season can begin sooner than you think. First, a few enquiries, then the weekends start filling up, and suddenly...
How to increase the number of bookings? 5 reasons why you should list your property on Booking.com
If you run a hotel, guesthouse, apartments, or holiday cottages for rent, an online presence is essential for effective accommodation sales today.
Does Excel still suffice for managing a hospitality property?
Excel remains one of the most widely used tools in small accommodation businesses. To start with, it appears sufficient – it is...
Valentine's Day weekend - how to prepare an accommodation offer
The end of January is when visitors increasingly start looking for ideas for a Valentine's weekend. For venue owners,...