A visitor enters a venue's website. They check photos, read the description, choose a date, compare prices... and disappear. They don't call. They don't write. They don't finish...
The cost of accommodation is rarely a single number. A different rate may apply during the season, and another outside the season. A weekend might cost more than…
The work of a reception in a lodging facility often looks calm only from the outside. A guest asks about an available date. Someone else wants to change their date...
The guest chooses a date, confirms their stay and says: "I will make the bank transfer this evening". The room is blocked in the calendar, the date disappears from availability,...