Managing bookings from multiple sales channels often means having to constantly switch between different dashboards. That’s why we’re developing integration mobile-calendar from Booking.com, so that as many daily tasks as possible can be performed directly in one system.
The following Booking.com features are now available in mobile-calendar: Guest review handling, Extranet management, Booking.com messages, and reporting invalid payment cards and no-shows.
Less switching between systems, better communication with guests, and more convenience management of the accommodation facility – check what exactly has changed.
⭐ Booking.com reviews directly in the mobile-calendar
Guest reviews are an important source of information for owners of apartments, hotels, and other accommodation facilities. Thanks to the extended integration with Booking.com You can manage them directly from the mobile-calendar app.
The new feature allows review Booking.com reviews, respond to guest reviews, and analyze the ratings received.
Thanks to this, you can react faster to comments, check what guests particularly appreciate during their stay, and also more easily spot areas that need improvement.
All this without the need to go to the Booking.com panel every time.
🏨 Booking.com Extranet in mobile-calendar
Another new feature is the ability to manage selected settings. Booking.com Extranet directly in mobile-calendar.
From one place you can manage, among other things:
- rooms and their settings,
- photos of the object,
- information regarding the property,
- rules of residence,
- the rules for canceling reservations,
- taxes and additional fees.
This is a particularly convenient solution for people managing multiple apartments or accommodation facilities. The most important Booking.com settings are available in the system you use every day for management of reservations.
💬 Booking.com News – communication with guests in one place
Efficient Guest communication it is of great importance both before arrival and during the stay.
Thanks to the new feature, you can answer calls Booking.com news and respond to them directly from mobile-calendar.
You don’t have to go to Extranet every time a guest asks a question about a reservation. You can manage messages from the mobile-calendar system, which streamlines your daily work and allows you to respond to guests faster.
💳 Reporting an invalid payment card
You can also handle problems with payment cards when booking on Booking.com directly in the mobile-calendar.
If the card details provided by the guest are incorrect, you can report an invalid payment card directly from the booking process.
If the guest does not update the card details within the required time, it is also possible to cancel the reservation without fees in accordance with Booking.com's policies.
Thanks to this, handling problematic reservations becomes simpler and does not require constant switching between systems.
🚫 No-show – report the guest’s non-arrival
The guest did not show up at the property? The new integration also allows no-show (failure to arrive) notification from the mobile-calendar page.
You can report a no-show directly to Booking.com for a specific reservation. This is another action that can be taken without opening a separate panel.
💙 Booking.com and mobile-calendar – more possibilities, less switching
Extension Booking.com integration with mobile-calendar it has one main goal: to make everyday life easier management of apartments, hotels and other accommodation facilities.
Reviews, news, Extranet settings, invalid cards and no-shows are now available closer to the place where you manage your bookings.
With the new features, you can reduce switching between panels and have more tools needed for daily operation of the object in one place.
📚 Learn more
Want to see how to use the new Booking.com features?
You can find detailed instructions in our the mobile-calendar knowledge base.
