How do you effectively ask visitors to give feedback?
Guest reviews are one of the most important factors in booking decisions today. Most travellers, before choosing an accommodation...
What to look out for when hiring a receptionist?
Employing a receptionist at a hotel or guesthouse is a big step - you are putting another person in charge of guest contact, handling bookings and often...
How to reduce hotel room cleaning time without sacrificing quality?
Because every minute matters. Especially in high season, when occupancy reaches 100% and the time between one guest checking out and the next...
What to do in the event of a PMS failure?
In the hospitality industry, guests expect seamless service, fast check-in, instant information on room availability or confirmation of...
5 things that annoy hotel guests.
(Based on analysis of Google and Booking.com reviews) The guest leaves, smiles when saying goodbye, says "it was great"... and then leaves a rating....
Why are returning guests a treasure of your accommodation?
In the tourism industry, where competition never sleeps and the choice of accommodation is dizzying, the key to success is not always to get...
🏆 We are in the TOP 100 business applications in Greece!
It is with pride and great joy that we share with you the fresh news - mobile-calendar was ranked 73rd in the ranking of business apps in...
Automate your accommodation and reclaim your time.
Running an accommodation facility is a full-time job - and often much more. Day-to-day duties, contact with guests, managing...
Automated messages - fewer responsibilities, more professionalism.
In the world of guest service, time and communication are crucial. Guests expect quick information, clear instructions and a sense of...
How to report the local tax in an accommodation facility?
In the hospitality industry, one of the often overlooked yet mandatory elements of guest service is council tax, also known...