Late arrival of a guest – how to prepare the facility without a 24/7 reception desk
It’s 23:40. The phone rings: „Good day, we’re stuck in traffic; we won’t be out until around 1 a.m. Can someone let us in?” If you’re driving…
New Booking.com features in mobile-calendar – even more possibilities in one place 🚀
Managing bookings from multiple sales channels often means having to constantly switch between different dashboards. Therefore…
New feature in mobile-calendar: integration with TTLock and Tedee locks 🔐
Guest service automation has just become even simpler. We are pleased to announce that mobile-calendar now supports integration with…
5 ways to get more bookings on Booking.com
Publishing a property on Booking.com is only the beginning. Whether the listing will be visible to travellers and start generating bookings depends on...
How to transfer change in a small object so that no information is lost?
The guest in room number 4 will arrive later. The lamp in apartment number 7 is not working. One reservation is awaiting payment, and another guest has requested...
Arrival checklist: what needs to be ready before a guest arrives at the property?
The guest announced they would arrive at 4:00 PM. At 3:25 PM, they message that they will be here in ten minutes. The room is almost ready, but no one has checked the payment.
Too many responsibilities, too little time? Solutions for accommodation owners
There are days when everything happens at once. Guests arrive early. Someone wants to extend their stay. The room isn’t ready yet…
How to check if your property is really making money?
The full calendar looks good. Bookings are coming in, rooms are occupied, the phone is ringing, guests are arriving. At first glance, everything...
Why are guests not completing bookings on your website?
A visitor enters a venue's website. They check photos, read the description, choose a date, compare prices... and disappear. They don't call. They don't write. They don't finish...
How to set accommodation prices without chaos?
The cost of accommodation is rarely a single number. A different rate may apply during the season, and another outside the season. A weekend might cost more than…